fz66 Privacy Policy

1 Data Controller & Contact Details

For the purposes of this Privacy Policy, the data controller responsible for the personal information collected through fz66.ws is fz66 ("we", "us", "our"). fz66 is the operator of the online casino and sports betting platform accessible at fz66.ws, serving registered players primarily located in Bangladesh.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which fz66 processes your personal data, please contact our dedicated data protection support team using the details below:

• Email: [email protected] — please include the subject line "Privacy Request" for priority handling.
• Response timeframe: All privacy-related enquiries will receive a written response within five business days (Bangladesh Standard Time, UTC+6).
• Language: Communications may be submitted in English. Responses will be provided in English.

fz66 takes its obligations as a data controller seriously. We do not sell, rent, or trade your personal data for commercial gain by third parties. All data processing activities described in this Privacy Policy are carried out for specific, legitimate purposes directly connected to the safe, fair, and responsible operation of the fz66 platform.

2 Information We Collect

fz66 collects personal data from you in several ways: directly when you register an account or interact with platform features, automatically as you browse and play, and occasionally from trusted third-party sources as part of our verification and fraud-prevention processes. The categories of personal data we collect include:

fz66 does not intentionally collect special category data (such as health data, racial or ethnic origin, political opinions, or religious beliefs) unless it is voluntarily disclosed by you in the context of a responsible gaming self-exclusion request or a support interaction. In such cases, the data is handled with additional care and is used solely for the purpose for which it was provided.

3 How We Use Your Personal Data

fz66 processes your personal data only for the specific purposes for which it was collected and only to the extent necessary to fulfil those purposes. The primary legal bases on which we rely are: contractual necessity (processing required to deliver our services to you), legal obligation (processing required by applicable law, including anti-money laundering and age verification obligations), legitimate interests (processing carried out for fz66's reasonable operational needs, balanced against your privacy interests), and consent (processing where you have given us explicit permission, such as for marketing communications).

The key purposes for which fz66 uses your personal data are:

• Account creation and management: To create, verify, maintain, and secure your fz66 account, including processing your fz66 Login credentials and enabling access to all platform features.
• Age and identity verification (KYC): To confirm that you are at least 18 years of age and that the identity you have provided is accurate, in compliance with our responsible gaming obligations.
• Payment processing: To process deposits and withdrawals in BDT via bKash, Nagad, Rocket, Upay, and other accepted payment methods, and to maintain accurate financial records of all transactions.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, multiple account creation, bonus abuse, and other prohibited conduct on the fz66 platform.
• Customer support: To respond to your enquiries, resolve disputes, investigate complaints, and maintain records of support interactions for quality-assurance purposes.
• Responsible gaming: To monitor your gaming behaviour for signs of problem gambling, to enforce self-exclusion and deposit limit requests, and to communicate responsible gaming resources to players who may need them.
• Personalisation and product improvement: To tailor the fz66 platform experience to your preferences, recommend relevant games (including cricket betting markets, slots, and live casino tables), and improve our product based on usage data.
• Marketing communications (with consent): To send you promotional emails, SMS notifications, and targeted offers — including seasonal promotions tied to BPL, IPL, Eid, Pohela Boishakh, and other events — where you have opted in to receive such communications. You may withdraw consent at any time via your account settings or by contacting [email protected].
• Legal compliance and reporting: To meet our obligations under applicable anti-money laundering (AML) laws, to co-operate with lawful requests from regulatory or law-enforcement authorities, and to maintain records required by law.

fz66 will not use your personal data for any purpose that is incompatible with those listed above without first obtaining your explicit consent or notifying you of the new purpose in an updated version of this Privacy Policy.

4 Data Sharing & Third Parties

fz66 does not sell or rent your personal data to any third party for their own marketing or commercial purposes. We may, however, share your data with carefully selected categories of third parties where this is necessary to deliver our services, comply with our legal obligations, or protect the integrity of the fz66 platform:

• Identity and age verification providers: Third-party KYC service providers who assist fz66 in verifying the identity and age of registered users. These providers process your identity documents and biometric data solely for verification purposes and are bound by strict data processing agreements.
• Payment processors and financial institutions: Providers including bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, BRAC Bank, and other Bangladeshi banking partners through which deposits and withdrawals are processed. These partners receive only the transactional data necessary to complete your payment.
• Game software providers: Licensed game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive limited technical data (such as a pseudonymous player identifier and session token) necessary to serve game content to your device. They are prohibited from using this data for any purpose other than delivering the game to you.
• Fraud prevention and security services: Specialist third-party providers that help fz66 detect and prevent money laundering, account fraud, bonus abuse, and other prohibited activity. These providers may use device fingerprinting, IP reputation analysis, and behavioural analytics.
• Customer support platforms: Cloud-based support infrastructure providers that power the fz66 live chat and ticketing system. Support transcripts and account details accessed during a support session may be stored on these platforms.
• Legal and regulatory authorities: fz66 will disclose personal data to law enforcement agencies, financial intelligence units, or other government bodies when required to do so by applicable law, a valid court order, or in connection with the investigation of suspected criminal activity.

5 Cookies & Tracking Technologies

fz66 uses cookies and similar tracking technologies (including web beacons, pixel tags, and local storage objects) to provide a functional, secure, and personalised experience on the fz66 platform. When you first visit fz66.ws, you will be informed about our use of cookies. By continuing to use the platform, you consent to the placement of cookies on your device in accordance with this policy.

The categories of cookies used by fz66 are as follows:

Most web browsers allow you to control cookies via the browser's settings menu. Please note that disabling certain categories of cookies — particularly strictly necessary cookies — may impair the functionality of the fz66 platform and prevent you from accessing certain features, including the fz66 Login system and the cashier. For detailed instructions on managing cookies in your specific browser, please refer to your browser provider's help documentation.

6 Data Retention Periods

fz66 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected or to comply with applicable legal, regulatory, and operational retention obligations. The following general retention periods apply:

• Account data and identity verification records: Retained for a minimum of five years from the date of account closure, in accordance with standard anti-money laundering record-keeping obligations.
• Transaction records (deposits, withdrawals, wager history): Retained for a minimum of five years from the date of each transaction to support financial auditing and AML compliance.
• Customer support communications: Retained for three years from the date of the last support interaction, unless the communication relates to an unresolved dispute or legal claim, in which case it is retained until the matter is fully resolved.
• Marketing consent records: Retained for the duration of your account and for two years following account closure, to demonstrate the lawful basis on which marketing communications were sent.
• Technical and usage logs: Retained for up to 12 months on a rolling basis for platform security monitoring and fraud-detection purposes. Aggregated, anonymised analytics data may be retained indefinitely.
• Responsible gaming records (self-exclusion, deposit limits): Retained for a minimum of five years from the date the measure was applied, to prevent re-registration in breach of a self-exclusion order.

Upon expiry of the applicable retention period, fz66 will securely delete or anonymise your personal data so that it can no longer be linked to you as an identifiable individual. Where deletion is not technically feasible in the short term (for example, data held in secure backup archives), fz66 will isolate the data from active processing until deletion becomes possible.

7 Data Security Measures

fz66 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Key security measures in place include:

• SSL/TLS encryption: All data transmitted between your device and fz66.ws — including fz66 Login credentials, financial transactions, and personal data submitted during registration — is encrypted using industry-standard SSL/TLS protocols.
• Password hashing: User passwords are never stored in plaintext. fz66 uses strong cryptographic hashing algorithms to store password credentials securely.
• Two-factor authentication (2FA): fz66 supports optional two-factor authentication for all registered accounts. We strongly recommend enabling 2FA via your account security settings to add an additional layer of protection beyond your password.
• Access controls: Access to personal data within fz66's internal systems is restricted on a strict need-to-know basis. Only authorised personnel whose job functions require access to specific categories of data are permitted to view or process that data.
• Regular security assessments: fz66 conducts periodic security reviews of its platform infrastructure, including vulnerability scanning and penetration testing, to identify and remediate potential security risks before they can be exploited.
• Incident response: In the event of a data security incident that affects your personal data and is likely to result in a risk to your rights, fz66 will notify affected users without undue delay and will take immediate steps to contain and remediate the incident.

8 Your Rights Over Your Personal Data

As a registered fz66 user, you hold a number of important rights in relation to the personal data that fz66 holds about you. fz66 is committed to facilitating the exercise of these rights in a timely and transparent manner. Your rights include:

• Right of access: You have the right to request a copy of all personal data that fz66 holds about you, along with information about how it is being processed. This is sometimes called a "Subject Access Request" (SAR). fz66 will respond to a SAR within 30 days of receiving a valid request.
• Right to rectification: If any personal data that fz66 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or completed. You can update many details directly via your fz66 account settings; for data that requires manual correction (such as your legal name following a name change), please contact [email protected].
• Right to erasure ("right to be forgotten"): In certain circumstances — such as where the data is no longer necessary for the purpose for which it was collected, or where you withdraw consent and no other lawful basis for processing exists — you have the right to request that fz66 delete your personal data. Please note that this right is subject to fz66's legal obligations to retain certain categories of data (for example, transaction records required for AML compliance).
• Right to restriction of processing: You have the right to request that fz66 temporarily restrict the processing of your personal data in certain circumstances — for example, while you contest the accuracy of data we hold, or while we assess your objection to processing.
• Right to data portability: Where processing is based on your consent or on contractual necessity, you have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another service provider where technically feasible.
• Right to object: You have the right to object at any time to the processing of your personal data for direct marketing purposes. Upon receipt of a valid marketing opt-out, fz66 will cease sending you promotional communications within five business days. You may also object to processing carried out on the basis of legitimate interests, in which case fz66 will assess your objection and respond accordingly.
• Right to withdraw consent: Where fz66 processes your personal data on the basis of your consent (for example, marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of the above rights, please submit a written request to [email protected] with the subject line "Data Rights Request". fz66 may ask you to verify your identity before processing a rights request in order to ensure that data is not disclosed to or acted upon by an unauthorised person. fz66 will not charge a fee for handling rights requests except in cases of requests that are manifestly unfounded or excessive in volume.

9 Children's Privacy

fz66 is strictly an adult platform. Our services are intended exclusively for persons who are aged 18 years or older. fz66 does not knowingly collect, process, or retain personal data from individuals under the age of 18.

If fz66 discovers or has reason to believe that personal data belonging to a person under the age of 18 has been submitted to the platform — whether through a falsified registration or any other means — fz66 will take the following steps without delay:

• Immediately suspend the account associated with the underage user.
• Permanently delete all personal data associated with the account from active systems.
• Return any real-money deposits made to the payment source from which they originated, following standard anti-money-laundering verification procedures.
• Void any wagers placed and forfeit any winnings generated while the account was active, in accordance with fz66's Terms & Conditions.

10 Updates to This Privacy Policy

fz66 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, platform features, applicable law, or operational requirements. The most current version of this Privacy Policy will always be published at fz66.ws/privacy-policy, with the effective date clearly indicated at the top of the page.

Where changes to this Privacy Policy are material — meaning they significantly affect how we collect, use, or share your personal data, or meaningfully alter your privacy rights — fz66 will notify registered users via their registered email address at least seven days before the changes take effect. For minor or administrative changes (such as clarifications of existing text or corrections of typographical errors), fz66 may update the Policy without advance individual notification.

Your continued use of the fz66 platform following the effective date of any updated Privacy Policy constitutes your acknowledgement of the changes. If you do not agree to the revised Privacy Policy, you should cease using fz66 and may request account closure by contacting [email protected]. fz66 encourages you to review this Privacy Policy periodically to stay informed about how your personal data is being protected.

For any questions, concerns, or formal complaints relating to this Privacy Policy or fz66's data processing activities, please contact our support team at [email protected]. fz66 is committed to addressing all privacy-related enquiries in a fair, transparent, and timely manner.