Responsible Gaming
at fz66 — Play Smart,
Stay in Control

1 Our Commitment to Safe Play

At fz66, responsible gaming is not an afterthought — it is a foundational principle embedded in everything we do. As Bangladesh's trusted online casino and sports betting platform, we recognise that while the vast majority of our players enjoy cricket betting, slots, and live casino games purely for entertainment, a small number of individuals may develop problematic gambling behaviours. Our responsibility is to identify those players early, provide effective tools to help them regain control, and ensure that fz66 remains a safe and enjoyable environment for everyone.

Our responsible gaming programme covers four core pillars: prevention (ensuring only eligible adults can register and play), protection (giving players practical tools to manage their gambling activity), intervention (identifying warning signs and proactively reaching out to players who may be at risk), and support (connecting players with professional help when it is needed). These pillars are supported by a dedicated team of player safety specialists and a suite of account-management features accessible directly through the fz66 platform.

fz66 operates under the principle that player welfare always takes priority over commercial considerations. We will never send promotional materials to a player who has activated a self-exclusion, and we will never attempt to re-engage a player who has voluntarily closed their account on responsible gaming grounds. All marketing communications sent by fz66 include clear responsible gaming messaging and prominent 18+ notices.

2 18+ Age Restriction Policy

fz66 operates a strict minimum age policy. Gambling services on the fz66 platform are available exclusively to persons who are 18 years of age or older. This policy applies to all registered users in Bangladesh, regardless of the game type — whether cricket betting, slot games, live casino, or arcade titles. There are no exceptions.

To enforce this policy, fz66 requires all new registrants to complete a Know Your Customer (KYC) identity verification process before their first withdrawal can be processed. During KYC, players are required to submit a valid government-issued identity document — such as a National Identity Card (NID), passport, or birth certificate — that confirms their full legal name and date of birth. Accounts where the verified age is below 18 will be permanently closed, and any deposited funds will be returned to the payment source following standard anti-money-laundering verification procedures.

fz66 also uses automated age-estimation tools as an additional layer of protection during the registration process. If our systems flag an account as potentially belonging to an underage individual, that account will be suspended pending manual review by our player verification team. We take underage gambling extremely seriously and will co-operate fully with any parental or guardian inquiry relating to a minor's use of the fz66 platform.

3 Recognising Problem Gambling

Problem gambling develops gradually and is often difficult for the individual to recognise in themselves. fz66 encourages all players to be honest with themselves about their gambling habits and to periodically review the following warning signs. If you identify with three or more of the statements below, we strongly encourage you to use fz66's self-exclusion or limit-setting tools and to seek professional support.

Warning Signs — Ask Yourself Honestly

• I spend more money on gambling than I can afford to lose.
• I have borrowed money or sold possessions to fund my gambling.
• I feel anxious, irritable, or restless when I am not able to gamble.
• I chase losses — continuing to bet in an attempt to recover money I have already lost.
• Gambling has caused conflict with family members, friends, or colleagues.
• I have lied to others about how much time or money I spend on gambling.
• I neglect work, studies, meals, or sleep in order to gamble.
• I have tried to stop or reduce my gambling but have been unable to do so.

Healthy Gambling Habits — What Responsible Play Looks Like

• I only gamble with money I have set aside specifically for entertainment — never with rent, food, or bill money.
• I set a time limit before I start playing and stop when that limit is reached.
• I never try to win back money I have lost in a previous session.
• I take regular breaks and do not gamble when I am stressed, tired, or under the influence of alcohol.
• I view gambling as one leisure activity among many — not as my primary source of entertainment.

4 Self-Exclusion Tools

Self-exclusion is one of the most powerful responsible gaming tools available to fz66 players. When you activate a self-exclusion, your fz66 account is immediately suspended for the duration you choose. During a self-exclusion period, you will not be able to log in, place bets, deposit funds, or receive any promotional communications from fz66. All active bonuses will be cancelled upon self-exclusion activation.

fz66 offers self-exclusion periods in the following durations:

• 1 Month — A short break to reassess your gambling habits.
• 3 Months — A medium-term pause giving you time to seek support if needed.
• 6 Months — A longer break recommended for players who have identified problem gambling behaviours.
• 12 Months — A full year exclusion for players who need extended time away from the platform.
• Permanent Self-Exclusion — Irreversible account closure on responsible gaming grounds. This cannot be undone.

Self-exclusion can be activated instantly by logging in to your fz66 account, navigating to Account Settings > Responsible Gaming > Self-Exclusion, and selecting your preferred exclusion duration. You can also request self-exclusion by contacting our support team directly at [email protected] — our team will process the request within one hour.

Once a self-exclusion period has been activated, it cannot be shortened or cancelled by the player. This is intentional — it protects you from impulsive decisions to re-engage with gambling during a moment of temptation. At the end of a fixed-period exclusion (1, 3, 6, or 12 months), your account will remain inactive until you proactively contact fz66 support to request reactivation, giving you a final deliberate step before returning to play.

5 Deposit & Spending Limits

One of the most practical ways to keep gambling affordable and within your means is to set deposit limits on your fz66 account. Deposit limits restrict the total amount of money you can add to your fz66 wallet within a defined time period. Once a limit is reached, no further deposits will be accepted until the period resets, regardless of whether you try to deposit via bKash, Nagad, Rocket, Upay, or any other accepted payment method.

fz66 offers the following deposit limit types:

• Daily Deposit Limit — Maximum total deposits allowed in a 24-hour rolling window (Bangladesh Standard Time).
• Weekly Deposit Limit — Maximum total deposits allowed across a 7-day rolling window.
• Monthly Deposit Limit — Maximum total deposits allowed in a calendar month.

Limits can be set to any value in BDT (Bangladeshi Taka) that you choose. For example, you might set a daily deposit limit of ৳1,000, a weekly limit of ৳5,000, and a monthly cap of ৳15,000 — ensuring that your gambling spending stays within a pre-defined budget regardless of how your session is going.

How Limit Changes Work

Reductions to your deposit limits take effect immediately — if you lower your daily limit from ৳2,000 to ৳500, the new lower limit applies from the moment you save the change. This prevents you from making a last-minute large deposit before a tighter limit kicks in.

Increases to your deposit limits, on the other hand, are subject to a mandatory 7-day cooling-off period before they take effect. This delay is a deliberate protective measure — it gives you time to reconsider whether an increase is genuinely in your best interest, rather than a reaction to a losing session.

Deposit limits can be managed at any time via Account Settings > Responsible Gaming > Deposit Limits within the fz66 platform. You can also request limit adjustments by contacting [email protected].

6 Time-Out & Cool-Off Features

Sometimes all a player needs is a short break to regain perspective — without the permanence of a full self-exclusion. fz66's time-out feature allows you to temporarily pause your account for a brief, fixed period. During a time-out, your account is suspended in exactly the same way as a self-exclusion, but for a shorter duration.

Available time-out durations on fz66 are:

• 24 Hours — A brief overnight pause to reset after an intense session.
• 48 Hours — A two-day break to step back and reassess.
• 7 Days — A full week away from the platform.
• 30 Days — A month-long cool-off period.

Time-outs are activated instantly and cannot be cancelled early. fz66 also provides session reminders — notifications displayed during an active gaming session that alert you when you have been playing continuously for 30, 60, or 90 minutes. These reminders are enabled by default for all accounts and can be customised (but not fully disabled) in your account settings. The goal is to ensure that every fz66 player maintains awareness of how long they have been gambling during any given session.

7 Parental Controls

If you share a device with children or young people, fz66 strongly recommends taking additional steps to prevent minors from accidentally accessing the platform. While fz66's own age-verification systems provide a robust first line of defence, parental control software at the device or network level provides an essential additional barrier.

We recommend the following approaches for parents and guardians in Bangladesh:

• Use parental control software such as Net Nanny, Qustodio, or built-in device parental controls (available on Android, iOS, and Windows) to block access to gambling-related websites including fz66.ws.
• Never save your fz66 Login credentials in a shared browser's autofill or password manager. Always log out of your fz66 account when you are finished playing.
• Enable two-factor authentication (2FA) on your fz66 account to prevent unauthorised access even if a minor discovers your password.
• Keep mobile devices secured with a strong PIN, pattern, fingerprint, or face unlock that your children do not know.
• Talk openly with your children about gambling — explaining that it is an adult activity with real financial risks, not a game or a reliable way to earn money.

If you believe a minor has accessed fz66 using your account or has created their own account on the platform, please contact us immediately at [email protected] with the subject line "Underage Access Report". Our team will investigate the matter as a priority and take all appropriate action, including account suspension and full data deletion for any confirmed underage user.

8 Support & Help Resources

If you believe that gambling has become a problem for you or someone you care about, the most important step is to reach out for help. There is no shame in seeking support — problem gambling is a recognised condition that responds well to professional guidance and peer support. The following resources are available to players in Bangladesh and internationally:

Contact fz66 Support Directly

Professional Support Organisations

The following organisations provide free, confidential support for individuals and families affected by problem gambling. fz66 is not affiliated with these organisations, but we encourage any player who needs help to reach out to them:

• Gamblers Anonymous — A global peer-support organisation with a 12-step recovery programme for people with gambling problems. Visit gamblers-anonymous.org for meeting information and online resources.
• GamCare — A UK-based charity providing free information, support, and counselling for people affected by problem gambling. Available internationally via gamcare.org.uk.
• BeGambleAware — An independent charity offering confidential support, self-assessment tools, and treatment referrals. Available at begambleaware.org.
• Gambling Therapy — A global online service providing free practical advice and emotional support to problem gamblers and those affected by their gambling. Available at gamblingtherapy.org.

In Bangladesh, mental health support is available through the National Mental Health Institute (NIMH) in Dhaka and various NGO-run counselling services operating across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and Barisal. If gambling-related stress is affecting your mental health, please do not hesitate to seek professional guidance from a qualified counsellor or psychiatrist.